End-to-End Grievance Redressal Platform

One Platform | One Data | All Online | Zero Contact

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Grievance Redressal Platform

Jupitice has designed and developed an ultra-advanced ONLINE GRIEVANCE REDRESSAL SYSTEM, for Governments, Enterprises and other Institutions or organizations for better Governance, by leveraging next generation technologies that includes AI applications, ICT etc. that will help our clients to customize their process workflow, events building, Hierarchy and approval management, multiple user type, Status Tracking, Dash board, Reporting & KPI to ensure greater accountability, responsiveness and fair practice.

One Platform - All Online

A Fair Balance Between Human & Technology

Perform all Stages and their A-to-Z Steps all on Single Platform

All Steps | All Tasks | All Events | All Stages

    Grievance Redressal Stages

How Jupitice Platform Can Help

Online Registration

How Jupitice Platform Can Help

Auto Forwarding to Concerned Department

How Jupitice Platform Can Help

Validation of Complaint

How Jupitice Platform Can Help

Exchange Information

How Jupitice Platform Can Help


Grievance Redressal Platform Key Features

Grievance Redressal Platform Model

SaaS Model

We provide Jupiter’s Justice Delivery Platform as “Software as a Service” (SaaS), which is owned, hosted, operated & managed by Jupitice. It works like a Rent Model (Licensing) where our clients take our Platform on Rent and Pay us periodically Subscription Fee for using the Software Services that includes hosting & license fee.. You need not to have any hardware or software to buy, install, maintain or update. You just need an Internet connection. We have different structure of Subscription Fee based on ADR Processes i.e Arbitration, Conciliation, Mediation, Negotiation etc. The subscription is charged on the basis of Tired Pricing based on Claim amount in dispute.

SAAS Model Features
  • It is centrally hosted
  • We host the product, marketplace and database
  • Client pays a Subscription
  • Licence to use only
On-Premises Model

Under this Model, software is deployed/ hosted on the private dedicated server at client’s location and operated by the Client. This term is really synonymous with “Self Hosted”.

On-Premises Model Features
  • Client hosts the product, marketplace and the database on their own
  • Client pays one lump sum upfront and a subscription
  • Licence to use within themselves only
Franchise Model

It operates just like SaaS Model with a difference that the Platform is hosted, managed & maintained by Jupitice under its own brand but is managed by the Franchisee under Jupitice Brand for a particular territory. Such Franchisee is offered for a particular territory or class of clients etc. This Model is offered under Revenue Sharing Model. We charge one-time fee at the time of signing the Franchise Agreement.

Franchise Model Features
  • We host the product, marketplace and database
  • Client Pays a lump sum setup, a fixed component subscription and a percentage of the profit.
  • Licence to have other SAAS clients as their own and resale further but cannot make changes to code or resell
  • A separate management console and admin panels
  • Create and manage accounts for clients