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How Jupitice Dispute Resolution Platform Supports Different ADR Processes
One Platform - All Online
A Fair Balance Between Human & Technology
Perform all ADR Processes and their A-to-Z Steps all on Single Platform
All Steps | All Tasks | All Events | All Stages
Arbitration Stages
- The Case Initiation Stage
- Neutral Appointment Stage
- Pleading Stage
- Discovery Stage
- Evidence Stage
- Hearing Stage
- Awards & Settlements Stage
- Online Payment

How Jupitice Platform Can Help
The Case Initiation Stage
E-Filing of Initial Claim Information & Respondent Information
Automated Verification of Claim Form
Generate Unique Case Number
Electronic Intimation to Defendant
Online Filing Fee Payment
Automated Electronic Notifications & Alerts
Dashboard for Case Overview, Tracking Activities, Tasks, Status & Manage Case
Send & Receive Documents for Approvals & Actions
Multilingual Capabilities

How Jupitice Platform Can Help
Neutral Appointment Stage
Find, Choose & Appoint your Arbitrator, Mediator, Negotiator etc. via MarketPlace Focused “Online Global Neutral Hub”.
Online Deposit in Escrow Account
Online Payments of Fee & Expenditure

How Jupitice Platform Can Help
Pleading Stage
Electronic Filing of Statement of Claim & Defence with Evidences & related documents
Electronic Filing of Cross Claims, Set off, Consolidation etc.
e-Filing of various Applications
Online Notices Generation and Publication
Online Submissions in different formats
All Documents Stored in Secured Repository Accessible by all Parties with appropriate levels of Security & Access Control

How Jupitice Platform Can Help
Discovery Stage
Requests for Admissions
Interrogatories
Requests for Production

How Jupitice Platform Can Help
Evidence Stage
Electronic Submission of Evidences & Submissions
Remote Examination & Cross Examination of Witnesses & Experts
Storing Sensitive Evidences in BlockChain Storage
Access to Legal Database with AI based searching

How Jupitice Platform Can Help
Hearing Stage
Hearing through Built-In Chat Room via Audio & Video
Caucus Room
E-Scheduling & Notifications
Automated Recording, Transcription & Translation
Digital Notebook to Flag & Tag relevant information & documents
Digital Whiteboard
Presentation via Document Presentation Tool & screen sharing

How Jupitice Platform Can Help
Awards & Settlements Stage
- Award & Settlement Building Platform to Write Award & Settlement and also help tracking all important evidences, relevant documents, arguments & AI assisted search
Deliberations through In-Built Chat Room
Auto Dictation
Scrutiny
Arguments & Deposition Summarization
Justice Digital NoteBook
Custom Template Library with Placeholders
AI Assisted Legal Database
Authentication of Awards through Digital Signatures

How Jupitice Platform Can Help
Online Payment
Online Deposit of Fee & Cost in Escrow Account.
Online Payment of Filing Fee, Processing Fee etc.
Auto transfer from bank account of the loosing parties upon Settlement or awards.
(Smart Contract)
Conciliation Stages
- Initiating the Conciliation
- Appointment of Conciliator
- Preliminary Meeting
- Hearing
- Settlement Agreement
- Online Payment

How Jupitice Platform Can Help
Initiating the Conciliation
An Invitation by one party for a dispute to be referred to Conciliation. Conciliation Proceeding shall commence when the other party accepts the invitation.
Online request to the JUPITICE along with claim information and respondent information
Automated Verification of the request Form
Generate Unique Case Number
Electronic Intimation to Respondent regarding the Request for Conciliation
Intimation regarding the payment of Filing & processing fees to both the parties
Dashboard for Case Overview, Tracking Activities, Tasks, Status & Manage Case
Multilingual Capabilities

How Jupitice Platform Can Help
Appointment of Conciliator
Conciliator may be appointed by one of three ways:
(1) Directly by the disputing parties,
(2) By existing tribunal members (For example, each, each side appoints one arbitrator and then the arbitrators appoint a third),
(3) By an external party (For example, the court or an individual or institution nominated by the parties).
Find, Choose & Appoint a Conciliator, via Market Place Focused “Online Global Neutral Hub”
Intimation of conciliators’ Fees & Expenditures
Online Deposit in Escrow Account

How Jupitice Platform Can Help
Preliminary Meeting and submission of documents
It is a good idea to have a meeting between the Conciliator and the parties, along with their legal counsel, to look over the dispute in question and discuss an appropriate process and timetable.
Online submission of the Statement of Claim & Defence with Evidences & related documents
Online submission of Cross Claims, Set off, Consolidation etc. (if any).
Online Submission of additional evidences & related documents (if any)
All Documents Stored in Secured Repository Accessible by all Parties with appropriate levels of Security & Access Control
Storing Sensitive Evidences in Block Chain Storage

How Jupitice Platform Can Help
Hearing
The hearing is a meeting in which the conciliator listens to any oral statements, and can ask for clarification of any information. Both parties are entitled to put forward their case and be present while the other side states theirs. A hearing may be avoided however if the issues can be dealt with entirely from the documents.
Hearing through Built-In Chat Room via Audio & Video
Caucus Room
E-Scheduling & Notifications
Automated Recording, Transcription & Translation
Digital Notebook to Flag & Tag relevant information & documents
Digital Whiteboard
Presentation via Document Presentation Tool & screen sharing

How Jupitice Platform Can Help
Settlement Agreement
When it appears to the conciliator that there exist elements of a settlement which may be acceptable to the parties, he shall formulate the terms of a possible settlement and if the parties reach agreement on a settlement of the dispute, they may draw up or request conciliator to draw up or take assistance in drawing up, and sign a written the settlement agreement. The conciliator shall authenticate the settlement agreement. In some countries Like India, it shall be final and binding on the parties and shall have the same status and effect as if it is an arbitral award on the agreed terms.
Deliberations through In-Built Chat Room
Auto Dictation
Scrutiny
Arguments & Deposition Summarization
Justice Digital NoteBook
Custom Template Library with Placeholders
AI Assisted Legal Database
Authentication of the settlement agreement through Digital Signatures

How Jupitice Platform Can Help
Online Payment
Online Deposit of Fee & Cost in Escrow Account.
Auto transfer from bank account of the loosing parties upon Settlement or awards.(Smart Contract)
Mediation Stages
- Request for Mediation
- Finding a Mediator
- Gathering Information
- Joint Discussions
- Private Caucuses
- Settlement Agreement
- Online Payment

How Jupitice Platform Can Help
Commencement Request for Mediation
This is the first step of the mediation process. When one party expresses an interest in mediation, JUPITICE will contact the other parties to determine their interest, the parties may submit all or some of the issues in dispute to mediation, and may mediate selected substantive or procedural issues. In some cases, both parties can also approach JUPITICE. Later, JUPITICE proceed with the following process.
Online request to the JUPITICE along with claim information and respondent information
Automated Verification of the request Form
Generate Unique Case Number
Electronic Intimation to Respondent regarding the Request for mediation
Intimation regarding the payment of Filing & processing fees to both the parties.
Dashboard for Case Overview, Tracking Activities, Tasks, Status & Manage Case
Multilingual Capabilities

How Jupitice Platform Can Help
Finding a Mediator
After conferring with the parties, JUPITICE will send a list of proposed mediators from its roster of experienced mediators. The mediators on the list may have subject-matter expertise or other experience, consistent with the parties' needs in the case. Once the mediator has been selected, the parties to the dispute and the mediator will proceed to the next step.
Find, Choose & Appoint the Mediator, via Market Place Focused “Online Global Neutral Hub”
Intimation of Mediator’s Fees & Expenditures
Online Deposit in Escrow Account

How Jupitice Platform Can Help
Gathering Information
Before the mediation begins, the mediator will request information related to the case. The mediator will ask for a summary or history of the dispute, arbitration pleadings (if available), or other documents that help tell the story of the dispute.
Online submission of the Statement of Claim & Defence with Evidences & related documents.
Online submission of Cross Claims, Set off, Consolidation etc.(if any)
Online Notices Generation and Publication
All Documents Stored in Secured Repository Accessible by all Parties with appropriate levels of Security & Access Control

How Jupitice Platform Can Help
Joint Discussions
The mediator might encourage the parties to respond directly to the opening statements, depending on the participants’ receptivity, in an attempt to further define the issues.
Presentation via Document Presentation Tool & screen sharing
Online submission of additional Evidences & related documents
Storing Sensitive Evidences in BlockChain Storage
Access to Legal Database with AI based searching
Automated Recording, Transcription & Translation
Digital Notebook to Flag & Tag relevant information & documents
Digital Whiteboard

How Jupitice Platform Can Help
Private Caucuses
As the mediation process continues, and depending on the type of case and parties' needs, the mediator will use separate caucuses, which are private meetings with one party at a time. The mediator and the party will candidly discuss settlement expectations, and the mediator can help parties see the strengths and weaknesses of the case.
Hearing through Built-In Chat Room via Audio & Video
Caucus Room
E-Scheduling & Notifications
Automated Recording, Transcription & Translation
Digital Notebook to Flag & Tag relevant information & documents
Digital Whiteboard

How Jupitice Platform Can Help
Settlement Agreement
Deliberations through In-Built Chat Room
Auto Dictation
Scrutiny
Arguments & Deposition Summarization
Justice Digital NoteBook
Custom Template Library with Placeholders
Authentication of settlement agreement through Digital Signatures

How Jupitice Platform Can Help
Online Payment
Online Deposit of Fee & Cost in Escrow Account.
Auto transfer from bank account of the loosing parties upon Settlement.(Smart Contract)
Negotiation Stages
- Preparation
- Information Exchange
- Clarifying Goals & Bargain
- Conclude & Settlement Agreement
- Execution & Online Payment

How Jupitice Platform Can Help
Preparation
Preparation starts with determining if this is a potential collaborative situation so that parties can select the better strategy. Next, parties spend time researching information, analyzing data and leverage, and identifying interests and positions. Finally, they have to consider the relationship they want to build.
Online request to the JUPITICE along with dispute information and other party information
Automated Verification of the request Form
Generate Unique Case Number
Electronic Intimation to other party regarding the Request for negotiation
Intimation regarding the payment of fees to both the parties
Dashboard for Case Overview, Tracking Activities, Tasks, Status & Manage Case
Multilingual Capabilities

How Jupitice Platform Can Help
Information Exchange
The Information Exchange Stage occurs when one party begin to engage the other side, share information and explore options that address interests – what each party need, as opposed to positions – what each party ask for later in the Bargaining Stage.
Online submission of facts, Issues, related information, documents & evidences.
All Documents Stored in Secured Repository Accessible by all Parties with appropriate levels of Security & Access Control
Storing Sensitive Evidences in BlockChain Storage
Online Notices Generation and Publication

How Jupitice Platform Can Help
Clarifying Goals & Bargain
It is helpful to list these factors in order of priority. Through this clarification it is often possible to identify or establish some common ground. Clarification is an essential part of the negotiation process, without it misunderstandings are likely to occur which may cause problems and barriers to reaching a beneficial outcome.
Virtual meeting & bargaining through Built-In Chat Room via Audio & Video
Online submission of additional evidences and related documents(if any)
Caucus Room
Presentation via Document Presentation Tool & screen sharing
Automated Recording, Transcription & Translation
Digital Notebook to Flag & Tag relevant information & documents
Digital Whiteboard

How Jupitice Platform Can Help
Conclude & Settlement Agreement
In this process when parties reach an agreement. It is important to find out if the other side has the capacity to follow through with the things they said they would do. This is the time to put down in writing the common interests and produce a comprehensive summary of the agreement. Sometimes parties have to consider strategies here to lock-in a commitment.
Deliberations through In-Built Chat Room
Scrutiny
Arguments & Deposition Summarization
Custom Template Library with Placeholders
AI Assisted Legal Database
Authentication of settlement agreement through Digital Signatures by both the parties

How Jupitice Platform Can Help
Execution & Online Payment
This stage is the implementation of the agreement. This stage may also be viewed as preparation for the next negotiation opportunity. Parties must ensure that they follow through on promises made in order to strengthen the relationship and to build trust. Parties will learn more in this stage about the other side. This will lead to easier negotiations next time around.
Online Deposit of Fee & Cost in Escrow Account.
Auto transfer from bank account of the loosing parties upon Settlement(if any)
Negotiation Stages
- Preparation
- Information Exchange
- Clarifying Goals & Bargain
- Conclude & Settlement Agreement
- Execution & Online Payment

How Jupitice Platform Can Help
Preparation
Preparation starts with determining if this is a potential collaborative situation so that parties can select the better strategy. Next, parties spend time researching information, analyzing data and leverage, and identifying interests and positions. Finally, they have to consider the relationship they want to build.
Online request to the JUPITICE along with dispute information and other party information
Automated Verification of the request Form
Generate Unique Case Number
Electronic Intimation to other party regarding the Request for negotiation
Intimation regarding the payment of fees to both the parties
Dashboard for Case Overview, Tracking Activities, Tasks, Status & Manage Case
Multilingual Capabilities

How Jupitice Platform Can Help
Information Exchange
The Information Exchange Stage occurs when one party begin to engage the other side, share information and explore options that address interests – what each party need, as opposed to positions – what each party ask for later in the Bargaining Stage.
Online submission of facts, Issues, related information, documents & evidences.
All Documents Stored in Secured Repository Accessible by all Parties with appropriate levels of Security & Access Control
Storing Sensitive Evidences in BlockChain Storage
Online Notices Generation and Publication

How Jupitice Platform Can Help
Clarifying Goals & Bargain
It is helpful to list these factors in order of priority. Through this clarification it is often possible to identify or establish some common ground. Clarification is an essential part of the negotiation process, without it misunderstandings are likely to occur which may cause problems and barriers to reaching a beneficial outcome.
Virtual meeting & bargaining through Built-In Chat Room via Audio & Video
Online submission of additional evidences and related documents(if any)
Caucus Room
Presentation via Document Presentation Tool & screen sharing
Automated Recording, Transcription & Translation
Digital Notebook to Flag & Tag relevant information & documents
Digital Whiteboard

How Jupitice Platform Can Help
Conclude & Settlement Agreement
In this process when parties reach an agreement. It is important to find out if the other side has the capacity to follow through with the things they said they would do. This is the time to put down in writing the common interests and produce a comprehensive summary of the agreement. Sometimes parties have to consider strategies here to lock-in a commitment.
Deliberations through In-Built Chat Room
Scrutiny
Arguments & Deposition Summarization
Custom Template Library with Placeholders
AI Assisted Legal Database
Authentication of settlement agreement through Digital Signatures by both the parties

How Jupitice Platform Can Help
Execution & Online Payment
This stage is the implementation of the agreement. This stage may also be viewed as preparation for the next negotiation opportunity. Parties must ensure that they follow through on promises made in order to strengthen the relationship and to build trust. Parties will learn more in this stage about the other side. This will lead to easier negotiations next time around.
Online Deposit of Fee & Cost in Escrow Account.
Auto transfer from bank account of the loosing parties upon Settlement(if any)
Grievance Redressal Stages
- Online Registration
- Auto forwarding to Concerned Department
- Validation of Complaint
- Exchange Information
- Resolution

How Jupitice Platform Can Help
Online Registration
Online registration along with Initial Claim Information
Generate Unique complaint number
Online Payment of Registration /Processing fee
Dashboard for Case Overview, Tracking Activities, Tasks, Status & Manage claim
Multilingual Capabilities

How Jupitice Platform Can Help
Auto Forwarding to Concerned Department
Electronic Intimation to concerned department through JUPITICE platform

How Jupitice Platform Can Help
Validation of Complaint
Automated Verification of complaint by concerned department
Send & Receive Documents for Approvals & Actions
Automated Electronic Notifications & Alerts

How Jupitice Platform Can Help
Exchange Information
Online submission of Evidences & related documents
Storing Evidences and documents in BlockChain Storage

How Jupitice Platform Can Help
Resolution
Authentication of Resolution by concerned department
Here’s How it can Benefits You
One Platform - All Online
Access from Anywhere, Anytime & Any Device
- 70%+ Savings in Resolution Cost
- 70%+ Faster Resolution Time
- 75%+ Reduction in Errors
- 70%+ Improvement in Compliances of Procedural Rules
- 70%+ Reduction in Inconvenience, Hardship & Hassles
- 60%+ Improvement in Higher Quality Outcomes
- 100% No Physical World Interaction – Zero Contact
- 30%+ Reduction in Awards Challenge Rate
- 65%+ Improvement in Case Transparency
- 80%+ Improvement in Data Security & Privacy
- 90%+ Improvement in Data Integrity

- Next Generation, Ultra Advanced, Innovative & Zero Contact Platform powered by AI & Blockchain
- Conduct or Perform End-to-End ADR Proceedings or Process from the Comforts of Your Home or Your Office
- 50+ In-house developed Modules, Software and Tools built from Scratch for customization and scalability
- Global Access, Anytime from Any Device
- Documents email. Messages, Audio and Video data protected with End to end encryption
- Single Platform - Zero Contact - One Stop
- Evidences protected through Block Chain Storage
- Build Your Own Automated Resolution Blue Print or Workflow
- Access While On Move through bespoke Mobile App
- Subscribe Service Delivery Platform just @ Less than 1% of Claim Amount
- Compatible to UN Arbitration Rules & other Leading Procedural Rules
- Proceedings Supported by a Jupitice Moderator for free
- Free Online Training & Technical Support
- Open 24X7, 365 days
- Easy Self-Representation
Dispute Resolution Platform Pricing Model
SaaS Model
We provide Jupiter’s Justice Delivery Platform as “Software as a Service” (SaaS), which is owned, hosted, operated & managed by Jupitice. It works like a Rent Model (Licensing) where our clients take our Platform on Rent and Pay us periodically Subscription Fee for using the Software Services that includes hosting & license fee.. You need not to have any hardware or software to buy, install, maintain or update. You just need an Internet connection. We have different structure of Subscription Fee based on ADR Processes i.e Arbitration, Conciliation, Mediation, Negotiation etc. The subscription is charged on the basis of Tired Pricing based on Claim amount in dispute.
Our Clients can independently use the Justice Delivery Platform without using the Case Manager Service from Jupitice. This option is useful for Ad-Hoc Arbitration and Arbitral Institutions/ ADR Centers. This option can also be used for Mock Arbitration. However, We provide various Ecosystem Services to Our client to offer the best experience as ONE STOP SHOP. You can choose add-On services such as Case Management Services, Tribunal Secretary, Clerical Services, Transcription, Interpreter etc.
SAAS Model Features
- It is centrally hosted
- We host the product, marketplace and database
- Client pays a Subscription
- Licence to use only
On-Premises Model
Under this Model, software is deployed/ hosted on the private dedicated server at client’s location and operated by the Client. This term is really synonymous with “Self Hosted”.
On-Premises Model Features
- Client hosts the product, marketplace and the database on their own
- Client pays one lump sum upfront and a subscription
- Licence to use within themselves only
Franchise Model
It operates just like SaaS Model with a difference that the Platform is hosted, managed & maintained by Jupitice under its own brand but is managed by the Franchisee under Jupitice Brand for a particular territory. Such Franchisee is offered for a particular territory or class of clients etc. This Model is offered under Revenue Sharing Model. We charge one-time fee at the time of signing the Franchise Agreement.
Franchise Model Features
- We host the product, marketplace and database
- Client Pays a lump sum setup, a fixed component subscription and a percentage of the profit.
- Licence to have other SAAS clients as their own and resale further but cannot make changes to code or resell
- A separate management console and admin panels
- Create and manage accounts for clients