Decoding the ADR Marketplace: A New Era of Justice Access

In today’s world, everything has a marketplace—whether it’s shopping, travel, or food delivery. But when it comes to resolving disputes, people still rely on traditional, slow, and fragmented systems.

And that’s where Jupitice ADR Marketplace comes in! Think of it as the Amazon of Alternative Dispute Resolution (ADR)—a neutral, tech-enabled space where justice seekers and ADR professionals can discover each other, transact securely, and perform proceedings end-to-end online.

It is not just a directory of arbitrators and mediators. It is a complete transactional ecosystem powered by technology that enables discovery, hiring, and delivery of ADR services— all in one place.

Step 1: Discover Professionals & Institutions

The first step in any dispute resolution is finding the right neutral. The ADR Marketplace makes this process simple and transparent:

• Browse and compare thousands of mediators, arbitrators, conciliators, negotiators, and hybrid practitioners.
• Filter by expertise, jurisdiction, fee structure, or industry specialization.
• Choose not just individuals but also entire institutions—mediation centers, arbitration institutions, and ADR bodies empaneled on the marketplace.
• An easy access to ecosystem service providers like case managers, tribunal secretaries, translators, and stenographers.

“Unlike a static directory, this is a dynamic marketplace where professionals and institutions actively offer their services.”

Step 2: Transact Securely

Once you discover the right professional, you need a safe way to engage with them. Here’s how Jupitice ensures trust and smooth transactions:

• Neutral Payment Mechanisms: The platform ensures professionals get paid and parties receive services without default—similar to Amazon’s buyer-seller protection.
• Transparent Engagements: Parties can compare profiles, fees, ratings, and experience before hiring.
• Agreement & Clause Creation: Parties can draft customized ADR clauses (e.g., based on UNCITRAL, SIAC, or ICC rules) directly within the platform to lock in their chosen process.

This ensures both fairness and enforceability right from the start.

Step 3: Perform on SaaS-Based Platforms

Hiring a neutral is not enough—you need the right digital environment to actually conduct the proceedings.

That’s where the Jupitice ADR Marketplace is different:

• Parties can subscribe to pre-built ADR platforms on SaaS basis (case-specific, pay-per-use).
• Choose a platform that adheres to global procedural rules—UNCITRAL, SIAC, ICC, or national laws.
• Conduct the entire proceeding online—from filing documents to hearings and awards.
• Access digital tools like model clauses, templates, scheduling, e-filing, and guided workflows.
  

In traditional ADR centers, you only get the rule framework and physical infrastructure. Here, the technology delivers the proceedings end-to-end.

Step 4: Resolve Disputes End-to-End

Finally, the parties complete the entire lifecycle on the Marketplace:

• Case management and tracking
• Virtual hearings with real-time transcription
• Secure evidence exchange
• Automated notifications and document generation
• Award/settlement generation and archival
  

The delivery of ADR services happens entirely online—a key difference from Amazon where delivery is mostly offline.

Why Jupitice ADR Marketplace?

• End-to-End Technology Backbone – not just discovery, but also performance and resolution.
• All ADR Processes in One Place – mediation, arbitration, conciliation, negotiation, and hybrids.
• Choice & Flexibility – individuals, institutions, or service providers—hire as per your need via call, chat, or video.
• Global Compliance – platforms aligned with international and domestic procedural rules.
• Neutral Role – Jupitice does not administer disputes. It only enables transactions like Amazon.
• Unlimited Legal Advice– access to unlimited legal advice by the best lawyers.
  

Governance and Trust Layer

There is no denying the fact that the marketplace cannot thrive without trust. And, Jupitice ensures this through:

Empanelment Standards: Transparent eligibility, verification, and tenure rules for neutrals and institutions.

Published Rules & Ethics: Mediation rules, arbitration rules (expedited, regular, administered), codes of conduct, and grievance redressal mechanisms.

Feedback & Ratings: Continuous evaluation of professionals and service providers.This governance layer is what makes the marketplace credible and enforceable.
Take Away

The Jupitice ADR Marketplace reimagines dispute resolution for the digital age. It is not just an online directory, not just ODR, and not just another tool. It is a neutral, technology-powered marketplace where parties can:

1. Discover the right professionals or institutions.
2. Transact securely with built-in trust mechanisms.
3. Perform proceedings end-to-end on SaaS platforms.
4. Resolve disputes efficiently, transparently, and at lower cost.
   

In short, it is the world’s first true ADR Marketplace—bringing the same convenience you experience in e-commerce to the world of justice delivery.