Lok Adalat means People’s Court. It is a forum where disputes/cases pending in the Courts of Law or cases that have not yet been brought before any court i.e., PreLitigation cases or matters, are amicably settled/compromised. The Consent of the parties is the only criterion for settlement before Lok Adalat. No court fee is payable when a matter is filed in Lok Adalat. If a matter pending in a court of law is referred to the Lok Adalat and is settled subsequently, the court fee originally paid in the court on the complaint/petition is also refunded to the parties.
Jupitice has partnered with Rajasthan State Legal Services Authority (RSLSA) and Maharashtra State Legal Services Authority (MSLSA) to facilitate the conduction of Lok Adalats across the states.
Jupitice provides Lok Adalat as a Service whereby Jupitice assists the Corporates, Banks, NBFCs, Insurance companies, e-Commerce companies, Credit Card companies, Digital Payment companies, Consumer Commissions, MSMEs and other large Organisations to settle their disputes with their customers/suppliers out of the courts. These settlements are Deemed Court Decrees enforceable in the Courts of Law and cannot be appealed.
Advantages of Lok Adalat
In India, the following provisions of Statutes recognise and make the ADR mechanism legal.
The ADR Mechanisms have been recognised and accepted by the courts. The Courts have now been encouraging the use of ADR in cases where compromise is possible. The effect of an Arbitration Award is similar to a decision by a Court. It has the same effect as a decree and is final, binding and non-challengeable. Similarly, the settlement agreements reached through the processes of Conciliation or Mediation are deemed to be decrees and are binding.
In India, Online Arbitration awards, Online Conciliation awards, etc. are legally recognizable and valid if the Arbitration Agreement, Conciliation Agreement etc. is compliant with Sections 4 & 5, other applicable provisions contained in Section 10-A and Sections 11 - 15 of the Information Act 2008, read with Sections 65-A and 65-B of the Indian Evidence Act 1872 and Provisions of the Arbitration and Conciliation Act 1996, read with various Supreme Court Judgments. These have the same effect of Traditional Arbitral Awards, Conciliation Settlements etc. These Online Awards and Settlements are binding and final.
Avoiding disputes with your customers/suppliers can be impossible but resolving them is definitely not! With the Jupitice feature of Lok Adalat as a Service, you no longer have to put your business at stake. This effective, out-of-court dispute resolution mechanism is the easiest, speediest, and cheapest method of settling disputes. Clubbed with the assistance of Jupitice, this digital justice service helps B2C companies settle disputes and obtain a non-appealable Deemed Court Decree that is enforceable in the Courts of Law.