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What is Lok Adalat as a Service?

Lok Adalat means People’s Court. It is a forum where disputes/cases pending in the Courts of Law or cases that have not yet been brought before any court i.e., PreLitigation cases or matters, are amicably settled/compromised. The Consent of the parties is the only criterion for settlement before Lok Adalat. No court fee is payable when a matter is filed in Lok Adalat. If a matter pending in a court of law is referred to the Lok Adalat and is settled subsequently, the court fee originally paid in the court on the complaint/petition is also refunded to the parties.

Jupitice has partnered with Rajasthan State Legal Services Authority (RSLSA) and Maharashtra State Legal Services Authority (MSLSA) to facilitate the conduction of Lok Adalats across the states.

Jupitice provides Lok Adalat as a Service whereby Jupitice assists the Corporates, Banks, NBFCs, Insurance companies, e-Commerce companies, Credit Card companies, Digital Payment companies, Consumer Commissions, MSMEs and other large Organisations to settle their disputes with their customers/suppliers out of the courts. These settlements are Deemed Court Decrees enforceable in the Courts of Law and cannot be appealed.

Advantages of Lok Adalat

What is the Legal Sanctity of Online ADR?

Arbitration Award & Conciliation Settlement = Court Decree

In India, the following provisions of Statutes recognise and make the ADR mechanism legal.

The ADR Mechanisms have been recognised and accepted by the courts. The Courts have now been encouraging the use of ADR in cases where compromise is possible. The effect of an Arbitration Award is similar to a decision by a Court. It has the same effect as a decree and is final, binding and non-challengeable. Similarly, the settlement agreements reached through the processes of Conciliation or Mediation are deemed to be decrees and are binding.

In India, Online Arbitration awards, Online Conciliation awards, etc. are legally recognizable and valid if the Arbitration Agreement, Conciliation Agreement etc. is compliant with Sections 4 & 5, other applicable provisions contained in Section 10-A and Sections 11 - 15 of the Information Act 2008, read with Sections 65-A and 65-B of the Indian Evidence Act 1872 and Provisions of the Arbitration and Conciliation Act 1996, read with various Supreme Court Judgments. These have the same effect of Traditional Arbitral Awards, Conciliation Settlements etc. These Online Awards and Settlements are binding and final.

Legal Support to ADR World Wide

India

International Instruments Support

Lok Adalat as a Service

Settling Disputes Outside the Court, Just Like Courts

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Avoiding disputes with your customers/suppliers can be impossible but resolving them is definitely not! With the Jupitice feature of Lok Adalat as a Service, you no longer have to put your business at stake. This effective, out-of-court dispute resolution mechanism is the easiest, speediest, and cheapest method of settling disputes. Clubbed with the assistance of Jupitice, this digital justice service helps B2C companies settle disputes and obtain a non-appealable Deemed Court Decree that is enforceable in the Courts of Law.

  • *Best Suited For:
  • Corporates
  • Banks
  • NBFCs
  • Insurance Companies
  • e-Commerce Companies
  • Credit Card Companies
  • Digital Payment Companies
  • Consumer Commissions
  • & MSMEs

What We Offer

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Online Outreaching & Counselling Services

For the Disputants/Litigants referred or proposed to be referred to the Lok Adalat. such Outreaching Services shall include:

  • Briefing about the Lok Adalat, its Procedures, Documentation and Benefits of Lok Adalat
  • Undertaking Online Counselling of Litigants for Settlement to avoid Litigation
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Online Mediation Services

  • Facilitating the Settlement of Disputes out of the Court via Mediation through an Online Platform
  • Training litigants to use Online Platform/ Digital Lok Adalat wherever applicable
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Online Case Management Services

  • Assist Disputants/Litigants at every step of the proceedings with a professional case management team of legal experts
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ODR Settlement Agreements

  • Refering all the Settlement Agreements reached through the ODR Platform to the Lok Adalat for their adjudication so that they acquire the status of enforceable Court Decrees
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Special Permission to Organise Lok Adalat

  • Obtaining Special Permission from NALSA to hold Lok Adalat for a particular client of Jupitice
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Help Desk

  • Helping Disputants/Litigants with any legal/technical issues before, during and after the conduction of Digital Lok Adalat

Jupitice Trust

  • No Service Delivery- No Payment
  • Guaranteed Fee Payment upon Service Delivery
  • No Hidden Costs
  • Transparent Fee and Costs
  • Verified & Vetted Profiles
  • Full Refund of Subscription of Delivery Platform if Service Not Delivered by ADR Practitioner Hired from the Jupitice Marketplace
  • Payment to Service Provider upon Your Approval through Escrow Account
  • No Delivery of Service – No Payment
  • Full Refund of Subscription of Delivery Platform if Service Not Delivered by ADR Practitioner Hired from the Jupitice Marketplace
  • Milestone-Linked Payment Plan
  • Quality Through Compliance of Terms of Service
  • Dispute Settlement Mechanism
  • Vetted & Verified ADR Practitioners
  • Rated & Reviewed ADR Practitioners
  • Transparency in Fee Disclosure
  • No Hidden Costs
  • Guaranteed Payment through Escrow Services
  • Dispute Resolution Mechanism
  • Professional Indemnity Insurance Cover
Jupitice Guarantee

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