ODR Services
Introducing World First Ultra Advance and Innovative Zero contact “ODR Platform”, powered by AI, ML and Block Chain to offer ODR services at a price commensurate to your claim- A New dispute resolution Mechanism, adopted by UN, for cross border low value and high volume cross border e-commerce consumer and business transactions involving three stages processes from Negotiation to mediation or Arbitration.
How it Works
e.g. Arbitration
Request for Invitation
Send the invitation in the prescribed format to Jupitice, with proposal proposing number of Arbitrators, , Seat of Arbitration, Choice of Law etc in case last stage of ODR Preceding in the form of Arbitration is required.. Jupitice will share the invitation to the Defendant to seek his/ her/ its consent for Arbitration or to commence the Arbitration proceedings if Arbitration Clause already exists in the Contract.
Pay Registration Fee
Upon consent or agreement to commence, both the parties shall deposit a nominal registration fee Online using multiple Payment Methods
Build & Sign ODR Agreement
Upon finalization of the proposal, an ODR Agreement will be built and executed by both the parties on the Platform.
Appoint Arbitral Tribunal
Jupitice will share a Panel of recommended Independent Neutrals to both the parties based on requirements proposed by both the parties for ranking to enable Jupitice to select their Neutral(s).
Jupitice’s Initial Fee
Both the parties as per their agreed share, shall pay the agreed initial fee to Jupitice towards the use of ODR Digital Court.
Setting-up of Jupiter’s ODR Digital Court
We will set-up & configure the Digital Court in accordance with the Jupitice ODR Procedure Rules.
Deployment of ODR Management Team
Necessary ODR Management Team under ODR Manger will be deployed to carry out Court activities. ODR Manager, will be the First Point of Contact & Communication Channel for the entire Proceedings.
File Your Case
Claimant will file the Statement of Claim to the Defendant and Defendant will file the Statement of Defense, through Jupitice’s ODR Digital Court. Thereafter, rejoinder(s) and other pleading activities will be performed in the Private Digital Court.
Pay Filing Fee
Both the parties will deposit the filing fee Online using multiple Payment Methods along with the filing of Statement of Claim & Statement of Defense.
Conduct the ODR Proceedings
All the participants will conduct the three stages ODR Proceedings, starting from resolving it amicably by negotiating directly or at JUPITICE ODR platform and in case of failure to resolve the dispute or difference shall refer the same to mediation at JUPITICE ODR platform and in accordance with its then current Jupitice ODR procedural Rules. If the mediation is abandoned by the mediator or is otherwise concluded without the dispute or difference being resolved, then such dispute or difference shall be referred to and determined by arbitration by JUPITICE ODR platform in accordance with its Arbitration procedural Rules
Buy Value-Added Services (optional)
Parties can also buy any Value-Added Services such as Tribunal Secretary, Transcription, Case Management Services and many more, offered by Jupitice Online.
Pay Balance Fee
After the proceedings are over, both the parties will pay the balance Jupitice’s fee Online using multiple Payment Methods
Build & Sign Award
Tribunal can build the Arbitration Award and sign the same digitally using the Platform and physically.
Shipping the Signed Arbitration Award(s)
We will send the Original Copies of Arbitration Awards to the parties through international renowned Courier Companies as well as scanned copies through emails.
Archive
The entire case record will be archived for future reference and retrieval.
One Platform - All Online
A Fair Balance Between Human & Technology
Perform all Stages of ODR Online on Single Platform
All Steps | All Tasks | All Events | All Stages
- Pleading
- ODR Proceedings
- Awards & Settlement
- Online Payments
ODR Stages
PleadingPleading
ODR Proceedings
How Jupitice Platform Can Help
Pleading
Online request to the JUPITICE along with claim information and other party information
Automated Verification of Claim Form
Generate Unique Case Number
Electronic Intimation to the other party regarding the Request for ODR proceedings
Intimation regarding the payment of Filing & processing fees to both the parties
Dashboard for Case Overview, Tracking Activities, Tasks, Status & Manage Case
Multilingual Capabilities
ODR Proceedings Awards & Settlement
Online Payments
Awards & Settlement
How Jupitice Platform Can Help
Awards & Settlement
Deliberations through In-Built Chat Room
Auto Dictation
Scrutiny
Arguments & Deposition Summarization
Justice Digital NoteBook
Custom Template Library with Placeholders
AI Assisted Legal Database
Authentication of settlement agreement or Awards through Digital Signatures
Online Payments
How Jupitice Platform Can Help
Online Payments
Online Deposit of Fee & Cost in Escrow Account.
Auto transfer from bank account of the loosing parties upon Settlement or awards.(Smart Contract)
Here’s How 'ODR Services' can Benefits You
One Platform - All Online
Access from Anywhere, Anytime & Any Device
- 85%+ Savings in Resolution Cost
- 85%+ Faster Resolution Time
- 65%+ Improvement in Higher Quality Outcomes
- Low Fee commensurate with the claim value
- Just file your claim and forget it – We will chase you
- ODR”s all the Stages seamlessly configured
- Choose your own Neutral from the best pool of Neutral
- Very User friendly and Intuitive - Non-Digital Native can drive it.
- Made Self Representation Possible
- Jupitice Moderator will facilitate and coordinate with all the participants
- Global Access, Any Time from Any Device
- One-Stop-Shop – All-In-One – Zero Contact
- Free Online Training & Technical Support
- Open 24X7, 365 days
