Digital Mediation Platform

Reach settlements effortlessly with a platform that connects parties and mediators, and enables faster, cost-effective resolution.

Mediation Made Simple: Settle Disputes Anytime, Anywhere.

Settling disputes can often feel overwhelming, with endless in-person meetings and logistical hurdles. The Jupitice Digital Mediation Platform brings the entire mediation process online, from filing to settlement, making it convenient for both parties and mediators to connect and reach a settlement from the comfort of their homes. With seamless communication, real-time updates and notifications, and easy collaborations, achieving fair settlements has never been this simple or efficient. Experience digital mediation reimagined for modern convenience and collaboration.

• Convenience & Accessibility
  Resolve disputes effortlessly from anywhere, enabling parties and mediators to collaborate without the need for physical meetings.
• Faster Settlements
  Streamline the mediation process with real-time communication, case tracking, and automated workflows for quicker resolutions.
• Enhanced User Experience
  Simplified tools and seamless navigation make mediation easy and effective for both parties and mediators.
• Cost-Effective Resolution
  Reduce operational expenses and time spent on logistics with a fully digitised mediation process.

Dispute Intake and Registration

Optimize dispute intake with tailored and efficient solutions.

• Customizable Intake Forms: Collect dispute details tailored to organizational or sector-specific requirements.
• Bulk Case Upload: Easily upload multiple disputes for batch mediation processes.
• Categorization & Tagging: Sort disputes by type (e.g., contractual, employment, customer complaints) for better organization.

Case Management

Enhance case management with automated and efficient solutions.

• Centralized Case Dashboard: View all active, pending, and resolved cases in one place.
• Case Prioritization: Automatically assign priority based on dispute urgency or monetary value.
• Multi-Party Support: Handle complex cases involving multiple parties with clear communication channels.
• Automated Case Assignment: Match disputes with mediators based on expertise, geography, or subject matter.

Mediation Management Suite

Transform mediation with secure, collaborative, and efficient solutions.

• Virtual Mediation Rooms: Host secure video and audio sessions for remote participants.
• Integrated Document Management: Upload, share, and annotate case files, contracts, and evidence.
• Real-Time Collaboration: Enable mediators and parties to discuss, negotiate, and draft agreements in a shared workspace.
• Caucus Breakout Sessions: Create private, confidential sessions for individual parties and mediators.
• Custom Agreement Templates: Generate legally binding agreements with customizable templates aligned to organizational or regional needs.

Mediator Empowerment Tools

Boost mediation outcomes with powerful empowerment tools.

• Mediator Marketplace: Access a pool of certified mediators with specialized expertise.
• Integrated Research Tools: Provide mediators with legal research and precedent databases.
• Dispute Analytics: Equip mediators with historical insights to guide resolutions.
• Performance Metrics: Track mediator effectiveness based on resolution rates and feedback.

Automation & AI Assistance

Revolutionize dispute resolution with AI-Driven automation tools.

• Dispute Classification: Leverage AI to categorize disputes by type, severity, or likely outcomes.
• Sentiment Analysis: Analyze tone and sentiment in communications to prioritize emotionally charged cases.
• Resolution Recommendations: AI-driven suggestions for settlements based on past data.
• Document Summarization: Automatically summarize case files for quicker reviews.

Security & Confidentiality

Fortify security and confidentiality with advanced protection solutions.

• Role-Based Access Control: Ensure only authorized personnel access sensitive information.
• End-to-End Encryption: Protect data, communications, and agreements with robust encryption protocols.
• Audit Logs: Maintain a complete, transparent record of all mediation activities for compliance and accountability.

Analytics & Reporting

Gain powerful insights with advanced analytics and reporting.

• Dispute Trends: Identify recurring issues across departments, branches, or regions.
• Resolution Metrics: Monitor average resolution times, settlement rates, and participant satisfaction.
• Compliance Tracking: Ensure mediation processes adhere to legal, regulatory, and organizational standards.
• Custom Reports: Generate tailored insights for stakeholders or management reviews.

Integration and Scalability

Effortless integration and scalable solutions for dispute management.

• System Integration: Seamlessly connect with CRM, HRM, and case management tools used by your organization.
• Multi-Tier Access: Provide tiered access for law firms, organization leaders, mediators, and external participants.
• Scalable Infrastructure: Support small teams or large institutions with the ability to handle thousands of disputes simultaneously.